We have a very generous returns and replacement policy to help dropship sellers deal with issues in a way that helps solve problems quickly and to the satisfaction of everyone.  In particular, all items sold in the dropship system have a warranty period. Our general warranty period is for 12 months, however please find the exact period in each product description as some products may a longer or shorter time period.  This comprehensive warranty is designed to bring client-satisfaction to you and your customers. 

We will provide a Returned Merchandise Authorization (RMA) number for any product that needs to be returned for repair or exchange.

If you need further help when there is a RMA, please feel free to contact dropship@nearbyexpress.com, our RMA Team is pleased to give you the best and prompt support.